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Smart Tech Executives Will Position Their Company For The Coming Rebound

Blog: Forrester BPM Center of Excellence

Technology is always vital to serving customers, and even more so in a downturn. In 2023, technology executives should optimize their budgets with customer and employee experience as the north star — both now and in the future. Here’s a peek at three actions we recommend in our new report “Navigating The 2023 Downturn: Technology Executive” so that tech executives can position their companies for market leadership when the rebound comes.

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