Setting Customer Service Goals: A Guide with 6 Actionable Examples
Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox
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93% of support teams track metrics, but only 27% say their goals directly improve customer satisfaction. The disconnect is clear:...
The post Setting Customer Service Goals: A Guide with 6 Actionable Examples first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.