process management blog posts

Setting Customer Service Goals: A Guide with 6 Actionable Examples

Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox

Learn more about HappyFox → https://www.happyfox.com

93% of support teams track metrics, but only 27% say their goals directly improve customer satisfaction. The disconnect is clear:...

The post Setting Customer Service Goals: A Guide with 6 Actionable Examples first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.