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Seamless Software Testing to drive Retail Operations (A Success Story)

Blog: Indium Software - Big Data

The retail industry is probably the most impacted due to the digitalization across industries. It is inevitable for retailers. Especially if they seek to explore new revenue streams and business models. A bad experience will greatly impact the business. Be it storefront or online. Hence complete end-to-end testing is necessary before you go live.

In this blog, we will see how Indium helped a retail giant with appropriate test methods and provide seamless testing support to drive their retail operations.

About the Client

Our client is a US-based retail giant primarily into men’s apparel business. They are among the Top 100 Omni-channel Retailers recognized by Total Retail. With a global business model, their online retail application is global and inclusive of sophisticated shopping and enterprise features.

Background about the application

The client’s application primarily runs two workflows: Retail and Rental with typical eCommerce model. The extensive part of their business is the Omni-channel. The client has evolving strategies in the Omni-channel personalization space: buy online, pick up in-store; shared cart; loyalty points earned and redeemed across channels; multiple customer service channels; price consistency across channels Their business operations are heavily dependent on application software from supply chain management, e-commerce, Point of Sale (PoS) Systems to dynamically changing inventory and campaign management systems.

Some of the use cases we handled for QA

Breach of Security or not

Our Security Testing Services are a must

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Business Challenge

With a progressive application at hand, the release cycles were at stake. The application needed to be updated and released within shorter sprints with total quality. Key Challenges include,

1 – Increase App Quality

2 – Achieve Time-to-Market goals

3 – Optimize the Dev Life Cycle

4 – Accessibility needs

Because of these challenges, the client required an experienced testing partner to recommend appropriate test methods and provide seamless testing support to drive their retail operations.

Indium Software is a pioneer in software testing services with more than 2 decades of experience in Quality Assurance. We tested the web application suite for Functional testing, Regression Automation testing, Performance testing, Accessibility Validations (WCAG 2.0 Compliance), Database Testing, ETL Testing  and API Testing.

Solution Highlights

Indium’s Team conducted due diligence of the requirements and prepared a Test Strategy report covering:

Test Automation Process

Our team of test automation experts carefully curated a winning test automation process.

The following were the Test Metrics

Specialized Testing

To meet the overwhelming demand for emerging technologies, specialized testing has always been a part of Indium’s QA process. For this particular application, we did the following

Is Your Application Secure? We’re here to help. Talk to our experts Now

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Is Your Application Secure? We’re here to help. Talk to our experts Now

Continuous Improvement

Testing is an ongoing process. To achieve continuous improvement in testing, we took care of the client’s application even after the software testing cycle. We ensured,

Value Additions

Software testing is all about adding value. Indium with its vast experience in the field of software testing provided the following value adds to the client.

The post Seamless Software Testing to drive Retail Operations (A Success Story) appeared first on Indium Software.

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