Scribe Software: Bringing wholesale smarts to enterprise integration

Scribe Software was founded in 1995 as an application integration software platform specialist. It launched Scribe Online, its integration platform-as-a-service offering – the focus of this report – in 2011. For enterprises, Scribe Online is a capable digital integration platform that’s particularly strong in its ability to support complex deployments involving multiple business operations, departments, territories or brands.

Top takeaways

A large partner network that delivers custom integrations

Since its founding in 1995, Scribe Software has focused primarily on providing its integration platform technologies to partners that create custom integration solutions for end user organisations – and it’s been very successful in that respect.

Scribe Software has increased its efforts to sell direct to enterprises over the past 12 months, and it is already seeing success.

A rapid shift to the cloud

Scribe Software’s initial product, Scribe Insight, was a perpetually-licensed product that customers installed on-premises. It launched Scribe Online, its integration platform-as-a-service offering, in 2011; since then, Scribe Online has been responsible for the vast majority of the company’s revenue growth and Scribe Online sales ares now growing around 50% annually. There are currently around 2,500 Scribe Online customers (direct and indirect combined), and Scribe Software added over 650 of these in 2017.

A platform with some standout strengths

Scribe Online is a capable digital integration platform that’s particularly strong in its ability to support complex deployments involving multiple business operations, departments, territories or brands. Scribe Online also provides stronger version management, team support and reuse features than many other available platforms. There is room for improvement, of course; however, if you’re looking for a cloud-based digital integration platform from a proven provider with the ability to support large, complicated deployments then you should explore what Scribe Online has to offer.

A ‘new’ enterprise integration vendor – with a long heritage

20 years of solving integration challenges

Scribe Software was founded in 1995 as an application integration software platform specialist. Since its founding it’s focused primarily on providing its integration platform technologies to systems integrator partners that use the platform to create custom integration solutions for their clients; Scribe Software has ramped up its efforts to sell direct to enterprises over the past 12 months. The company currently works with around 1,200 partners, and indirectly or directly serves around 12,000 customers.

Historically Scribe Software has focused its product development and business development on serving the needs of mid-sized organisations. In particular, Scribe built a strong reputation for solving the integration challenges found in the Microsoft Dynamics ecosystem. It works across industries, without any particular industry specialisation (its partners tend to bring industry-specific content and skills to customers on top of the core Scribe technology). Its initial product, Scribe Insight, was a perpetually-licensed product that customers installed on-premises.

Scribe Online: Scribe shifts from on-premises to cloud platform

Scribe Software launched Scribe Online, its integration platform-as-a-service offering – the focus of this report – in 2011. Since the launch of Scribe Online, this offering has been responsible for the vast majority of Scribe Software’s revenue growth, and this business line is now growing around 50% annually. The company’s revenue is now split roughly evenly between Scribe Insight and Scribe Online, and the company actively encourages Scribe Insight customers and partners to adopt Scribe Online for new integration projects.

Now, Scribe Software has three groups it sells to:

Systems Integrators and Managed Service Providers use Scribe’s tools and platforms to help their customers deliver integration solutions and services.
SaaS providers like ON24 and Silverpop (now part of the IBM Watson Marketing Cloud) use Scribe Online as the foundation of their integration products/services for their own SaaS offerings, sometimes wrapping and branding it so it appears as a seamless part of their offerings.
Enterprises subscribe to Scribe Online to connect on-premises and cloud-based applications, platforms and systems.

There are currently around 2,500 Scribe Online customers (direct and indirect combined), and Scribe Software added over 650 of these in 2017.