Blog Posts Process Management

Rotten Phish Spoils Employee Experience

Blog: Forrester BPM Center of Excellence

When our colleagues Claire and Brian wrote their “Point/Counterpoint: The Ethics Of COVID-19 Phishing” blog in March, it turns out they were inadvertently predicting an event that took place this week – an employee took to social media to speak out about a highly insensitive phishing simulation. Tribune Publishing Company, publisher of newspapers like the Chicago […]

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