Robotic Process Automation (RPA) Case Study: FMCG Industry
Blog: Cigen
Australian FMCG food company automates delivery confirmation in ERP

Customer: FMCG Food Sector, Australia
Implementation time: 1 week
Processes automated:
Read, extract and rename delivery docket .pdf files
Upload each docket and match against associated sales order in Netsuite Cloud ERP
Report any non-matched deliveries
RPA infrastructure: UiPath platform with Studio + Orchestrator + unattended robots

Benefits:
90% of effort automated
100% process uptime and completion
Instant ROI as process has been sidelined
95% reduction in processing time
Zero error rate
Up to date delivery status, prompt resolution of non-delivery and faster remittance of open invoices
