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Rethinking personal data: Pegaworld 2016 panel

Blog: Column 2 - Sandy Kemsley

I attended a breakout panel on how the idea and usage of personal data are changing was moderated by Alan Marcus of the World Economic Forum (nice socks!), and included Richard Archdeacon of HP, Rob Walker from Pega and Matt Mobley from Merkel.

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The focus is on customer data as it is maintained in an organization’s systems, and the regulations that now drive how that data is managed. The talk was organized around three key themes that are emerging from the global dialog: strengthening trust and accountability; understanding usage-based, individual-centric frameworks; and engaging the individual. Thoughts from the panel:

Food for thought. A lot of unresolved issues in personal data privacy and management.

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