process management blog posts

Rethink downtime with predictive maintenance

Blog: OpenText Blogs

You know the drill: everything's running smoothly… until it isn't. A machine fails out of nowhere, production halts, and you're left scrambling to contain the damage. 

Traditional maintenance strategies offer limited protection. Waiting for something to break is obviously risky, but even routine replacements on a fixed schedule can lead to unnecessary costs and component waste. 

So how do you break the cycle? 

Moving from reactive to predictive 

Predictive maintenance (PdM) relies on real-time data and machine learning to identify subtle signs of wear or malfunction before they become critical. By monitoring factors such as vibration, temperature, oil quality, and pressure, teams can intervene at the right time—no sooner, no later. 

Predictive analytics replace outdated schedules with targeted, condition-based recommendations—so teams can allocate resources more effectively and prevent issues before they escalate. 

This shift helps organizations: 

  • Reduce unplanned downtime by up to 50%1
  • Cut maintenance costs by 8–12% vs. preventive methods2 
  • Cut maintenance costs by 30–40% vs. reactive maintenance3 
  • Improve safety and equipment reliability 
  • Extend the lifespan of critical assets 

Real results with OpenText 

Organizations across industries are using OpenText to reduce downtime, improve reliability, and scale smarter maintenance strategies: 

Philips Healthcare 

By integrating OpenText Analytics Database, Philips Healthcare reduced equipment downtime by 30%, improved their first-time fix rate to 84%, and even flagged over 20% of issues before they impacted customers. 

Knorr‑Bremse

Using condition‑based maintenance powered by OpenText, Knorr‑Bremse says their customers can reduce maintenance costs by 20%. Through the iCOM platform and predictive analytics, they catch issues (e.g., overheating brakes) before they escalate. 

Nimble Storage (Hewlett Packard Enterprise) 

Faced with a 600% increase in customer base, Nimble Storage needed a faster way to make sense of incoming data. By deploying OpenText analytics solutions, they reduced query times by up to 83%, resolved issues faster, and saw an 86% drop in support cases—leading to fewer calls and higher customer satisfaction. 

How predictive maintenance works (at a high level) 

At its core, predictive maintenance creates a feedback loop between your assets and your analytics platform: 

  • Sensors monitor machine performance in real time 
  • Data flows through IoT infrastructure to centralized analytics systems 
  • AI models compare current behavior to historical trends, identifying patterns that indicate potential failure 
  • Maintenance teams receive alerts with clear recommendations for action 

This system doesn’t just detect when something is wrong—it learns from historical and real-time patterns to predict when something will go wrong. 

Predictive maintenance powered by OpenText 

OpenText solutions bring together the infrastructure, analytics, and intelligence required to make predictive maintenance work—at scale and in real-time. 

  • OpenText™ Aviator IoT connects critical assets to the analytics layer, enabling condition monitoring across your entire operation 

Together, these tools give your team the insight to act early, the data to justify decisions, and the confidence to shift from a reactive to a predictive approach, yielding measurable results. 

Start the PdM journey without overhauling everything 

You don’t need to convert your entire operation in one go. Try this phased approach: 

  1. Pick a high-impact asset or line 
  1. Install sensors and start streaming data 
  1. Run predictive models and validate outputs 
  1. Incrementally scale to other assets once you see ROI 

OpenText can support you along the way, helping you integrate, tune models, and scale smartly. 

Dig deeper into predictive maintenance 

Learn how to increase operational efficiency, reduce costs, and turn equipment data into action. 

Up next in part 2: A closer look at the technology that makes predictive maintenance possible.

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