Retailers Must Adjust Their Marketing And CX Spending In The Wake Of COVID-19
Blog: Forrester BPM Center of Excellence
Retailers: Make Spending Changes In Five Categories Post-COVID-19 The business effects of the COVID-19 pandemic will be with us for years. However, the consequences of the pandemic are not identical for all companies. Different industries and firms face disparate consumer trends, resource availability, and revenue potential during the pandemic and its aftermath. As a result, […]
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