Retailers And Brands: Clean, Plan, Monitor, Cross-Train, Reassure — Then Repeat
Blog: Forrester BPM Center of Excellence
The spread of the coronavirus (COVID-19) is impacting everything from global stock market vacillations and travel to retail traffic and buying patterns. To help retailers manage, we’ve rounded up some of the best advice we are hearing about the retail customer experience and managing business operations. Specifically, savvy retailers and brands will: Create a reassuring […]
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