Books Frameworks

Retail Process Framework Library: Structure Designed to Improve Your Business

The purpose of this guide book is to help create common language for organizations to communicate and define work processes comprehensively and without redundancies. Organizations should use the enclosed hierarchical structure to support benchmarking, manage content, and perform other important performance management activities.

A successful Retail control framework initiative can affect the likelihood and consequences of risks materializing, as well as deliver benefits related to better informed strategic decisions, successful delivery of change and increased operational efficiency. Other benefits include reduced cost of capital, more accurate financial reporting, competitive advantage, improved perception of the organization, better marketplace presence and, in the case of public service organizations, enhanced political and community support.

We have also included over 1300 most appropriate Key Performance Indicator (KPI) organized by 50 Retail Domains including, Sales, Human Resources, Corporate Strategy, Marketing & Advertising, Demand Management, Pricing and many more. It is important to note, most KPIs can be cross Industry and Function. Lastly, we have added over 1000 Improvement Actions also broken into 50 Retail Domains.

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