Remote working: intranet and extranet
Blog: Auraportal Blog
In this article we will explore how Intranet
and Extranet are helping organizations in their daily operation and how these
technologies help companies adapt to remote working.
Regardless of whether your company’s work
model is face-to-face or remote, communication is fundamental in any job and
without it, the connections between our internal and external activities would
not be possible. Therefore, we need a unique space where we can share
information, work tools and even ask questions and get answers. This workspace
is provided by technologies such as Intranet and Extranet.
In recent years and with technological developments,
the workplace has become less and less important. In fact, maintaining a business
agenda today would be impossible if we did not have technologies such as Skype
or Teams,
which enable us to have conversations with people anywhere in the world.
Nowadays, face-to-face meetings are
becoming something to be done at specific times and serve to make an operation
more dynamic or to strengthen ties with a customer.
As we can see, there are new requirements and new approaches that replace face-to-face meetings. If we want to ensure that suppliers, customers, remote or on-site employees interact in the most efficient way, we will need to establish the right communication channels and have an Intranet and Extranet to act as a meeting place.
What is an Intranet?
An intranet is an internal network of a
company or organization that is restricted to employees, and used to share
information, software tools and other computer services that the company provides
employees to help them do their jobs.
The intranet provides a single point of
access to internal and external resources. The advantage is that both the
information generated by the company and its software resources are available
in one place.
There is no
need to send an email with the latest update of a document for a department to
know a specific operation, since all the information is kept updated in one
place and is available to anyone who may need it.
What is an extranet?
An extranet is a private network that enables
us to share part of the information or operations with external users:
suppliers, buyers, partners, customers, etc. In fact, we could say that it is a
part of the intranet that we share with users who, although they interact with
the organization, are not part of it. Access to this content may be limited by
the level of access assigned to the user.
One of the most common uses of the Extranet
is for customer service, which in most cases includes the option to download
content or use the FAQ (Frequently Asked Questions) service.
With Extranet, we eliminate geographical
barriers as it allows us to store and share information, enabling any employee
or authorized external user to perform their tasks regardless of their physical
location.
Joining resources: remote work, Intranet and Extranet
In summary, we can say that both Intranet
and Extranet are essential tools if we want or need to work remotely, because
they allow companies to consolidate the work performed by their remote workers
and ensure the necessary cooperation between all team members regardless of
their physical location.
Some
low-code tools like AuraPortal, offer an Intranet / Extranet system with a
powerful task-based workflow that can be sent to both employees and external
users. These tasks can be integrated within a process or triggered when
required to manage tasks that cannot be automated. AuraPortal also allows
information on the Intranet to be shared with external users with protected access
via authentication.
In conclusion,
AuraPortal manages communication between employees, customers, suppliers and
other external agents, through an extremely powerful workflow system. This
allows all the relevant information to be shared and assures task execution as
well as ensuring control of the organization even when working remotely.
The post Remote working: intranet and extranet appeared first on AuraPortal.
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