Processing an Incident in ServiceNow by Niall Commiskey
One thing that hit me on logging in to ServiceNow was the plethora of functionality on offer.
Introduction to the ServiceNow adapter
ServiceNow provides platform-as-a-service (PaaS) enterprise service management software for human resources, law, facilities management, finance, marketing, and field operations. ServiceNow specializes in IT service management (ITSM) applications and automates common business processes. ServiceNow contains a number of modular applications that can vary by instance and user. ServiceNow contains many modules/plugins and our adapter gives you access to the following – Read the complete article here.
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