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Processes are Evolving Videos

Blog: Jim Sinur

With all the talk of process dying, why is “process” still in the sights of almost all of the automation efforts? Why is “process” square in the middle of better customer experiences?  It’s because “process” gives context for works steps necessary to attain business and customer outcomes.  Here are some interesting videos that tackle the topic. You can watch the discussion from end to end by clicking here

If you have less time, start here
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