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Process Mining Interview with Joris Keizers

Blog: Flux Capacitor

This is a guest article by René Peter from Warehouse Totaal and by Joris Keizers from Veco. The article previously appeared in Dutch here. If you have a guest article or process mining case study that you would like to share as well, please contact us via

Before he knew it, he was one of the three finalists. “Yes, and once you’re on stage, you obviously want to win as well.” In April 2018, Group Operations Manager Joris Keizers (45) became Logistics Manager of the Year with the application of a data analysis technique called Process Mining. Jury chairman René de Koster on this technology: “We think this is a fantastic tool that you can use in many organizations.”

“You are looking for the gold in a smart way.” With ‘gold’ Keizers is referring to the insights about where improvements can be made in the logistical process.

How do you apply such a process mining tool and what practical tips can be given to warehouse managers about it?

Congratulations on the title. How did you experience the election night?

Keizers: “I enjoyed it. The title is a very nice recognition for the work you do. Everyone in the company was also very happy. When I entered my office everything was decorated. Then you realize that it is indeed quite special what we have achieved together. ”

Did you think you would have a chance to win the title right from the start?

“Well, I saw from

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