Blog Posts Process Management

Process Mining at Dimension Data — Process Mining Camp 2016

Are you getting ready for this year’s Process Mining Camp on 29 and 30 June? We are currently putting the finishing touches on the program and will open registration later this week. Sign up for the Camp mailing list here to be notified as soon as tickets are available!

To get us all into the proper camp spirit, we will be releasing the videos from last year’s camp over the next weeks. The first speaker at Process Mining Camp 2016 was Jan Vermeulen. As the Global Process Owner at Dimension Data, Jan is responsible for the standardization of the global IT services processes.

At camp, Jan shared his journey of establishing process mining as a methodology to improve process performance and compliance, to grow their business, and to increase the value in their operations. These three pillars form the foundation of Dimension Data’s business case for process mining.

Jan showed examples from each of the three pillars and shares what he learned on the way. The growth pillar is particularly new and interesting, because Dimension Data was able to compete in a RfP process for a new customer by providing a customized offer after analyzing the customer’s data with process mining.

Do you want to build a process mining business case? Watch Jan’s talk here and be inspired!


Even if you can’t attend Process Mining Camp this year, you should sign up for the Camp mailing list to receive the presentations and video recordings afterwards.


Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples