Process Mining at Dimension Data — Process Mining Camp 2016
Are you getting ready for this year’s Process Mining Camp on 29 and 30 June? We are currently putting the finishing touches on the program and will open registration later this week. Sign up for the Camp mailing list here to be notified as soon as tickets are available!
To get us all into the proper camp spirit, we will be releasing the videos from last year’s camp over the next weeks. The first speaker at Process Mining Camp 2016 was Jan Vermeulen. As the Global Process Owner at Dimension Data, Jan is responsible for the standardization of the global IT services processes.
At camp, Jan shared his journey of establishing process mining as a methodology to improve process performance and compliance, to grow their business, and to increase the value in their operations. These three pillars form the foundation of Dimension Data’s business case for process mining.
Jan showed examples from each of the three pillars and shares what he learned on the way. The growth pillar is particularly new and interesting, because Dimension Data was able to compete in a RfP process for a new customer by providing a customized offer after analyzing the customer’s data with process mining.
Do you want to build a process mining business case? Watch Jan’s talk here and be inspired!