Process Intelligence and Predictive Analytics

Description

A presentation on process intelligence and predictive analytics that I did on a webinar for BP Logix, August 2010.

Transcript

Process Intelligence and Predictive Analytics
sandy@kemsleydesign.com
Sandy Kemsley
www.column2.com
Kemsley Design Ltd. Twitter: @skemsley
Why Predictive Analytics?
Predict and “Predictive analytics is not just
avert
undesirable about forecasting what’s coming
events down the pike. It’s also about
keeping the bad alternative futures
from happening.”
James Kobielus, Forrester
What Are Intelligent Processes?
Process, Baseline from historical aggregate
analytics
and Analytics on running processes
decisioning
predict future problems
Self-adjusting processes through
feedback to decisioning
History of Process Intelligence
Distinct,
often Business
unintegrated Process
technologies
and
disciplines

Business Business
Rules Intelligence
History of Process Intelligence
Rules add
agility to
processes

Business Business
Rules Process
History of Process Intelligence
Analytics
add visibility
to processes

Business Business
Process Intelligence
History of Process Intelligence
Agility with
vision: Business
“Smart Process
Enough
Systems”
[Taylor/
Raden]
Business Business
Rules Intelligence
Keys to Intelligent Processes
Focus on Compare current to baseline model
process
goal, not just Compare current to historical
current task
Understand process dependencies
and critical path to identify future
problems
Enabling Technologies
Managing Models of process timelines and
processes in
real-time goals
In-memory analytics for immediate
feedback
User feedback via dashboard and
mobile alerts
Results and Benefits
Make better Understand overall process state
decisions
sooner Provide process guidance for
Avert manual decisions
potential
problems Feedback to automated decisioning
before they
occur
Questions?
Sandy Kemsley sandy@kemsleydesign.com
www.column2.com
Kemsley Design Ltd. Twitter: @skemsley