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Process Center of Excellence

Blog: Colin Crofts - Business Process Improvement

BPStategyblogEstablishment and refinement of a “Process Center of Excellence” (PCoE) is one of the initiatives we’re currently working on with our clients.
Though many companies have a process management team or teams within the enterprise, frequently there are capability gaps which result in sub-optimal value delivery of the function. Our role often involves assessing current PCoE maturity levels then developing a Blueprint and associated Roadmap to Success.
Key questions commonly requiring attention are:
 While other areas often warrant attention, focusing on these core topics produces a clear understanding of strategic priorities, current capabilities and an appropriate roadmap to success.

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