Practical Process: Measuring Business Process Performance
Blog: BPTrends - Practical Process
Roger Tregear claims that if we aren’t measuring process performance, we aren’t managing processes, and we can’t know if we are improving them. Process performance measurement is a vital enabler of process-based management.
improvement and problem solving based on BPM capability development, and business process, analysis, improvement, and management. He helps small and large organizations understand the potential, and realize the practical benefits, of process-based management. Roger is the author of the book Reimagining Management. Contact Roger on +61 (0)419 220 280 or at firstname.lastname@example.org.