process management blog posts

PNMsoft’s new energy

PNMsoft was founded in 1996 as Panam Information Systems in Israel; it changed its name and moved its HQ to the UK in 2006, although its R&D centre remains in Israel. Today the company has around 400 customers and around 150 employees. The company experienced 38% growth in turnover in 2014, and around half of its revenue is recurring (a combination of subscription licenses and maintenance contracts). It’s sharply increased its investment in sales and marketing (one outcome being a 40% growth in sales staff numbers).

PNMsoft has been most successful to date in selling to financial services, defence and security, travel and transport, manufacturing and business process outsourcing (BPO) sectors. Since our 2012 report the company’s US office has driven significant growth in that territory, outpacing growth in the UK and Europe. PNMsoft has also seen increased momentum in the financial services industry, with particular interest coming from clients looking to deal with pressures relating to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.

There are five important capabilities of PNMsoft’s main product, Sequence, that particularly stand out:

  • Sophisticated work management
  • Solid operational version management
  • Growing support for exploratory work scenarios
  • Dynamic task management
  • Solid mobile and cloud-hosted operational support.

This is an extract from a new report in our Managing and Co-ordinating Work research theme, by Research Director Neil Ward-Dutton.

get the full report