Performance Architecture: Translating the User Experience (UX)
Blog: Harmon's Blog: Eye on BPM
Roger and Carol see a commonality among User Experience, Performance Architecture, and Business Process. In particular, they see commonality in how analysis/research and product, UX research and UX design are conducted, and how performance and process practitioners can use some familiar tools to leverage improvement of their project results. Details inside.
Carol Haig is a Certified Performance Technologist (CPT) and has more than 30 years of multi-industry experience partnering with organizations to improve their employees’ performance. Carol is known for her superior skills in project management, analysis and problem/opportunity identification, and instructional design and facilitation. She has consulted with executives and line managers, established and managed training departments, trained trainers, written for professional publications and mentored performance consultants. She is co-author of Performance Architecture.