Performance Architecture: The Case of the Moving Building
Blog: Harmon's Blog: Eye on BPM
Roger Addison, Carol Haig and their guest author, Mark Johnson relate the true story of a building that was moving and it was not supposed to. The building’s owner brought in a forensics team that specialized in architecture, engineering, and construction to help determine the root cause of the problems. Read what the forensics team concluded and how it relates to BPM.
Carol Haig is a Certified Performance Technologist (CPT) and has more than 30 years of multi-industry experience partnering with organizations to improve their employees’ performance. Carol is known for her superior skills in project management, analysis and problem/opportunity identification, and instructional design and facilitation. She has consulted with executives and line managers, established and managed training departments, trained trainers, written for professional publications and mentored performance consultants. She is co-author of Performance Architecture.