Blog Posts Process Management Process Modeling

People and Technology Must Align for Digital Transformation

Blog: Appian Insight

Businesses have been transforming operations around digital solutions for a while now, and one takeaway has become fairly clear along the way – building around digital isn’t just about technology, it is also about people. Business process management tools empower companies to balance technology and people in order to take full advantage of what digital systems have to offer.

“Companies must interconnect people, technologies and processes.”

Change, culture at center of digital transformation

Increased reliance on digital technologies has created an operational climate in which businesses must deal with frequent and major changes on an ongoing basis. A study from Forbes Insights found that companies need to interconnect people, technologies and processes in order to handle this climate. At this point, change is being driven by new new business models and technologies. Businesses expect these advances to lead to revenue gains and innovation.

As companies work to keep up with the blistering change brought on by digital transformation, they must be prepared to use data effectively on a day-to-day basis. The study found that:

The emphasis on change – and subsequent need to align business and technology – is echoed in a recent CIO magazine report. The news source delved into multiple studies to point out that the innovation created by digital transformation has already started to give early adopters a major edge in their marketplaces, and businesses must get moving in order to keep up.

Business Process Management at center of digital transformation

Modern Business Process Management BPM tools are emerging as key options for companies trying to align people, processes and technology. This is especially true as BPM software incorporates app platform functionality. With these tools in hand, companies can easily roll out new apps and customize existing solutions as their business requirements change. At the same time, BPM creates a central hub to move and coordinated data between different user groups. Frequent change and disruption can become overwhelming for users, but effective data integration across the business can alleviate the burden of keeping up with the pace of digital transformation.

Transform Your Business Operations

Digital transformation is more than improving customer experience. It’s about increasing customer value. That starts with business operations. How fast can you evolve to try new business models? How do you make sure employees are engaged and productive? How can you work seamlessly with suppliers and partners across your value chain?

Learn how Appian enables business change while maximizing operational performance »

The post People and Technology Must Align for Digital Transformation appeared first on Appian Insight Blog.

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples