It is again the time to highlight another dedicated ARIS partner of the month: TSME – Technology Strategies Middle East – our consultancy, Business Process Management and digital transformation services partner in UAE.

TSME is headquartered in Abu Dhabi and established more offices in Dubai, Amman, Silicon Valley and a branch in Saudi Arabia. TSME is not only based on a strong foundation of experience marking it a transformation leader but they also assure a strong commitment to deploy unique, innovative solutions and technologies for an exceptional transformation journey.

For those who already know TSME it is no surprise that we have been intensifying our partnership with CUBES (owned by TSME). The CUBES platform ensures in-depth insight related to the customer journey through ARIS Customer Journey Connector to CUBES Surveys, a distinguishable module that allows for unlimited reports that greatly support effective data governance. With CUBES Surveys, you get full analysis to hear the voice-of-customers, foresee Customer Emotions and Feelings, and wildly capture customer satisfaction while being able to sync them with ARIS customer journey maps.

We are waiting in the wings for our joint webinar on Customer Journey Maps. Don’t miss the chance to join this webinar on August 3, 2022 titled Customer Journey Maps reimaged – with ARIS & CUBES. You can also have a look at the solution they are offering in our ARIS Hub: TSME CUBES Solution.

Here is how Firas N. Saifan, CEO of CUBES, outlined the value of ARIS:

CUBES stretches the monitoring concept from Strategy and Performance to include Business Continuity and Compliance with more connectors and data feeds to use. Our platform was reinforced by ARIS to fulfill all needs of comprehensive visibility synced with ARIS objects, which helped empower the Customer Journey and gain quantitative and qualitative data.

If you are interested in learning more, take a tour of their TSME’s partner profile on ARIS Community or, as always,  feel free to get in touch with the team directly.