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Our Reflections on SAP Sapphire 2023

Blog: Forrester BPM Center of Excellence

Forrester analysts attended SAP’s key customer event Sapphire this year in Barcelona and Orlando. This year “Digital” and “AI” were the two keywords used in almost every presentation, sometimes maybe abused. Two things caught our attention: Digital hubs as a business enabler. SAP estimates 80% of B2B transactions will happen via digital channels by 2025 […]

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