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Order Management And Retail: A Love Story (Or: Key Findings From The 2021 OMS Forrester Wave™)

Blog: Forrester BPM Center of Excellence

2020 was the year that every digital business fell in love with their order management system (OMS). With the pandemic exacerbating the need for diverse and effective fulfillment options, retailers and vendors were forced to innovate — and innovate quickly. As a sign of the times: A year ago, there were a handful of little-known […]

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