process management blog posts

Optimize customer relationship management

Blog: OpenText

Graphic to illustrate supported customer journeys through customer relationship management

With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To provide on-point and personalized sales interactions, employees need fast, easy access to the latest information about current and target customers beyond what’s already in thier customer relationship management (CRM) system. Yet much content remains siloed …

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