One Medical Bridges Digital And Physical Experiences Inside — And Outside — The Doctor’s Office
Blog: Forrester BPM Center of Excellence
One out of two US consumers encountered some type of setback or frustration with their healthcare.[i] While that captures just one moment in time of a consumer’s dissatisfaction with the patient experience, it’s safe to say that this has been the norm for years. The patient experience is broken. There’s a silver lining, though. The […]
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