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On the Radar: Blue Prism

 
Blue Prism, founded in 2001, is arguably responsible for creating the fast-growing Robotic Process Automation (RPA) technology market. It focuses very deliberately on the needs of organisations making strategic investments in robotic automation, and the features of its platform and professional services are designed accordingly.

Who?

UK-based Blue Prism (www.blueprism.com), founded in 2001, is one of the most well-known specialist Robotic Process Automation (RPA) software tools vendors. As well as its UK base, the company has offices in Chicago, New York, San Francisco, Austin, Texas, and Miami in the USA, as well as Sydney, Australia

What does it do?

Blue Prism’s platform, like a number of other RPA offerings – is designed to automate data entry, data gathering and other repetitive, routine, rules based tasks usually carried out as part of high-volume, repetitive service fulfilment work in call centres, shared-service centres, and back-office processing environments.

As with other RPA technologies, the core technology at the heart of the Blue Prism platform is an automated software component that can be configured to drive applications and retrieve and update application data by ‘spoofing’ a human user interacting through existing application user interfaces. However unlike many other RPA offerings, the Blue Prism platform has no desktop recording capability – it’s completely focused on providing tools that automate tasks in a ‘headless’ way, completely replacing human task work rather than augmenting it or assisting it through partial automation.

Blue Prism’s software robots are instances of a single, generic .NET–based program. Each robot takes its cues from an XML-based configuration file. At design time, though, you don’t specify these configuration files by coding: you use graphical modelling tools to do this, and Blue Prism’s approach encourages a clear separation between the different aspects of these models – application models, data models and process models – to promote design clarity and reuse. At runtime, just like a human task worker in a service centre might do, each robot works as part of a team, claiming tasks from a team queue and following its configuration.

The Blue Prism platform is currently at version 5.0, and includes the following principal components:

Your team’s work in Studio creates XML-based configuration files that your robots use to drive their operations.

The figure below is a screenshot of Studio, showing a simple ‘login’ process flow.

object-studio-with-data-item


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The post On the Radar: Blue Prism appeared first on The Advisor.

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