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NRF Recap: Facial Recognition Will Change The In-Store Experience (If We Let It)

Blog: Forrester BPM Center of Excellence

Not surprisingly, artificial intelligence in all forms was on full display this year at the NRF Big Show. One AI application that caught my attention was facial recognition technology. Last year, 23% of business technology decision-makers said their firm is using or likely to use facial recognition technology, just 3.5% less than machine learning platforms. […]

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