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Not So Fast – Mind Quick Response (QR) Code Risks Or Get Ready For Damage Control

Blog: Forrester BPM Center of Excellence

In December 2022, a scammer in California worked up fake parking tickets with QR codes on them, directing citizens to a phishing site collecting payment card information – just one of many such recent QR-code-related scams. Though QR code use surged in popularity during the COVID-19 pandemic because of customer desire for touchless interactions, QR-code risk management is not maturing at the same rate as adoption.

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