New year, new role: On to DevOps!
Blog: Forrester BPM Center of Excellence
I am now Forrester’s global DevOps lead serving Infrastructure and Operations (I&O) professionals! I’ve been with Forrester for almost a year now, and it’s been a great experience. Last year, I updated our coverage of core IT service management. That included reports on change management, configuration management/CMDB, and incident management (forthcoming). These updates are a […]