process management blog posts

Natural Language Processing (NLP): Bot Talk

Blog: Genpact Blog

In our previous blog, “Cognitive Computing – Are You Afraid of the Bots?” we discussed how some bank institutions are giving their customers a new level of service and experience by implementing cognitive computing technology via chatbots. But, we barely scratched the surface into what and how these chatbots are able to respond to customers. We […]

The post Natural Language Processing (NLP): Bot Talk appeared first on PNMsoft.