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Mox Bank drives a high-performance operating model to deliver new digital banking experiences in Hong Kong

Blog: Forrester BPM Center of Excellence

While the Hong Kong market is mature in terms of traditional banking products, Forrester has found that digital banking’s pre-sale and post-sale journeys there lag those in other advanced economies. In the past three years, eight virtual banks have launched operations in Hong Kong and have been set to rekindle the digital banking experience in the market. Forrester […]

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