Blog Posts Process Management

Modern Point of Service is both Volvo and Ferrari

Blog: Forrester BPM Center of Excellence

We’ve just published the all-new Forrester Point of Service (PoS) Wave – and it turns out that brands and retailers have a lot to choose from to deliver the best experience for their customers. Whose customer is this? As a retailer that must provide your customers with great experiences, your expectations for your PoS only […]

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