process management blog posts

Mid-Market Retailers: Balancing AI and Human Touch in Customer Service

Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox

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Ever had a customer demand to “speak to a human” after a frustrating interaction with an automated system? But here’s...

The post Mid-Market Retailers: Balancing AI and Human Touch in Customer Service first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.