process management blog posts

Metrics, Measurements, and Sustainability: A Guide to Measuring Change Success

Blog: IMA Blog

Your organization probably has very specific metrics and measurement tools surrounding project management. Measuring if your project is on time, on budget, and technically sound is pretty straight forward. But how do you measure change management success? One thing we can tell you for sure…it is much more important to measure business results than how well change management worked on a project.