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Metaverse, NFTs, Sustainability, And Loyalty – Highlights Of Singles’ Day 2021

Blog: Forrester BPM Center of Excellence

Double 11 or Singles’ Day, the world’s largest online shopping festival that is bigger than Black Friday and Cyber Monday combined, has been consistently smashing mind-blowing gross merchandise value (GMV) records year by year since 2009. As the actual promotion period gets longer and longer – Singles’ Day 2021 pre-sale moved up from 2020’s November […]

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