Blog Posts Process Management

Marketers, Make CX Your Valentine This Year

Blog: Forrester BPM Center of Excellence

This blog was co-authored by Cole Walsh. Although flowers and chocolates won’t be enough to embrace customer experience, prioritizing CX has never been more important in order to advance your firm’s marketing maturity. This is just one of the many important insights from the 2019 Forrester Analytics Global Marketing Survey- and one you can find […]

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