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Making BPM More Engaging

Blog: Method & Style (Bruce Silver)

One of the trends I detected at the Brainstorm BPM Conference in San Francisco this week is an effort to make BPM more engaging to users via Web 2.0 and Ajax. This dovetails with Ismael’s suggestions about how to make BPM cool again. Adobe is now all over Flex and Flash technology to turn what we used to call “forms” into animated, engaging end user experiences (online or off) for, say, the applicant for a loan or potential purchaser of some good or service.

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