Blog Posts Process Management

Make The Current Times, The Best of Times. Attend CX APAC.

Blog: Forrester BPM Center of Excellence

No doubt about it, the circumstances of the last year have brought about extreme and unexpected difficulties.  But I expect, for many of us, they have also introduced some serendipitous delights that might have gone completely undiscovered if not for such an abrupt shift in all of our “normal” habits.  Many businesses too — in […]

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