Blog Posts Process Management

Make smarter decisions with customer insights and analytics

Blog: OpenText

In a constantly evolving landscape, how can businesses stay ahead? The future of customer experience depends on data. One of the best ways to stand out from the crowd is to know your customers – mining insights from their behaviors to improve the overall journey. Get closer to your customers with multi-channel interaction analytics in …

The post Make smarter decisions with customer insights and analytics appeared first on OpenText Blogs.

Leave a Comment Cancel reply

You must be logged in to post a comment.

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="https://www.businessprocessincubator.com/content/make-smarter-decisions-with-customer-insights-and-analytics/?feed=html" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Some integration examples