Lufthansa Systems Cracks the Code on Embedded BI
Blog: The Tibco Blog
Formed as a spin-off of Lufthansa Airline Solutions, Lufthansa Systems GmbH & Co. KG is one of the world’s leading providers of IT services in the airline industry. It supports its customers both within and outside the Lufthansa Group with consulting services and the experience it has gained in projects for airlines of every size and business model.
“Smoothing the passenger experience is one of the main goals that all our customers are seeking,” says Arpad Csordas, senior architect. “Since we have so many customers and more than 100 products in different lifecycles, we had all kinds of reporting. If we are not keeping up with trends and competitors, we will be out of the business.”
After evaluating several BI tools, building several pilot projects, and lobbying colleagues to vote for the reporting project, Lufthansa adopted TIBCO Jaspersoft. “There is no one-size-fits-all analytics for every situation. That was why we looked for a solution for special use cases, and Jaspersoft was just right,” says Csordas.
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