Lots of good discussion on Case Management
Just because I’m not writing enough doesn’t mean others aren’t! Two good conversations started this week discussing some of the differences between Case Management and BPM. Give them a read, then dive in and join the conversation!
Second on the eBizQ forum “What is the Difference Between Case Management and BPM?”, including a great comment from my co-author Keith Swenson of “Mastering the Unpredictable” fame.
Good stuff, keep it coming!