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Leverage Bot Management To Enforce Ethical Data Use

Blog: Forrester BPM Center of Excellence

In the recently released report, “The Forrester New Wave™: Bot Management, Q1 2020,” we talked about the range of bot attacks that organizations are facing, from simple web scraping bots to sophisticated bots that mimic human behavior. We didn’t spend much time talking about the web scraping scenario, but both good and bad bots do this. For examples of good bots, consider search […]

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