process management blog posts

Lessons Learned from the People Side of New Technology Implementations

Blog: IMA Blog

Billions of dollars are being spent every year on new technology. From CRM’s to ERP’s to many other technological advances, almost every organization we work with is implementing a new technological advance  in one department or another (if not organization wide). But, are these organizations getting their money’s worth from their investments? Unfortunately, return on investment is not a guarantee.