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Lessons Learned From The 2020 European MSSP Forrester Wave™

Blog: Forrester BPM Center of Excellence

My first refresh of the Forrester Wave™ evaluation on European managed security services providers (MSSPs) went live this week. In the previous Wave, differentiators in the market included matured escalation processes enabled by automation, remediation, and chat capabilities, as well as the introduction of mobile apps to improve the user experience. In the current Wave, […]

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