Blog Posts Business Management

Laserfiche rated as Challenger in latest Gartner Magic Quadrant

Blog: Solitaire Consulting Blog

Being featured in a Gartner Magic Quadrant is an accolade many technology providers strive for. In 2020 Laserfiche is ranked a ‘Challenger’ – indeed the only Challenger in the Magic Quadrant for Content Services Providers.  This is consistent with its position in last year’s rankings and is good news for anyone considering implementing Laserfiche in 2021.

A vendor in the Challenger quadrant participates in the market and executes well enough to be a serious threat to vendors in the Leaders quadrant. They have strong products, as well as sufficiently credible market position and resources to sustain continued growth. Financial viability is not an issue for vendors in the Challengers quadrant, but they lack the size and influence of vendors in the Leaders quadrant.

Whilst Laserfiche may not be as well known as OpenText, M-Files or iManage, particularly in Europe, they are just as capable at fulfilling the content services needs of any small to medium size enterprise.

Here is the extract of Laserfiche from the Gartner report:



None of these Cautions are a problem for the typical client of Solitaire Consulting, or other firms in the wealth management sector. We work very closely with the leading European partner for Laserfiche, MBS. MBS has strong Laserfiche skills and a clear vision, regularly featuring in the Winners Circle of top Laserfiche partners.  The fact that Laserfiche focuses on Financial Services is a strength for the Wealth Management sector (which is Laserfiche’s strongest sector within Financial Services) so this should be considered a strength not a weakness. It is interesting that Gartner place so much importance on Teams integration because this is not something I come across as a requirement. SharePoint integration, definitely, but this is something that comes ‘out of the box’ with Laserfiche already.

Why Choose Laserfiche

Earlier in 2020, Laserfiche also received the distinction of being named a 2020 Gartner Peer Insights Customers’ Choice for Content Services Platforms. This recognition indicates the consensus and diversity of reviews by customers through the Gartner Peer Insights platform, which features over 215,000 reviews in more than 340 markets.

In its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.”

To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. Laserfiche customers gave Laserfiche a 4.8 average overall rating (out of 5.0) in the Content Services Platforms market (as of Jan. 31, 2020), based on 158 ratings in the previous 12 months.

“Our Laserfiche solution has given our business tactical and operational capabilities that have changed the way we do business.” – COO of a finance company with over £2B in annual revenue

Solitaire Consulting works closely with MBS and has managed many Laserfiche implementations across the trust and corporate services industry. We also provide advice and consultancy to users of Laserfiche in planning your document repository, records management, automating processes and using Laserfiche Forms.

Contact us by clicking ‘Get in Touch’ on the menu bar if you would like further information on our services.

The post Laserfiche rated as Challenger in latest Gartner Magic Quadrant appeared first on Solitaire Consulting Limited.

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples