KM Experts Respond: How Do You Combat Knowledge Silos and Knowledge Hoarders?
Blog: APQC Blog
Knowledge silos and knowledge hoarders are two of the biggest roadblocks that prevent employees from engaging in KM. Silos emerge when one part of the business—such as a team or business unit—doesn’t share knowledge with others. Knowledge hoarding is when an individual employee doesn’t share knowledge. There’s a myriad of reasons that these behaviors emerge, but they always create problems. So, APQC asked a roundtable of KM experts about the best ways to combat knowledge silos and knowledge hoarding.