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Just Published: The Forrester Retailer Wave™ On US Mobile Apps

Blog: Forrester BPM Center of Excellence

Today’s Retail Apps Meet mCommerce Purpose, but Fail To Inspire Omnichannel Shopping Brendan Miller and Madeline King The Forrester Industry Wave evaluates digital experiences of firms; they highlight digital best practices from leading firms and help our clients better understand what digital strategies will best win, serve and retain customers. Retailers have more work to do […]

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